Our Mission

As we continue to care for and protect our employees, Southern Glazer’s Wine & Spirits is also here to support our customers through the challenges of COVID-19. This website is intended to serve as a comprehensive online information and education hub for our valued customers—providing timely business updates and important resources to help us navigate the COVID-19 pandemic together.

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Introducing Southern Glazer’s Recovery Roadmap for the On-Premise

As states across the U.S. have begun the welcome step of reopening, Southern Glazer’s Wine and Spirits is pleased to share its new Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. The Roadmap is a digital tool full of resources and guides to help minimize recovery time for on-premise customers that are rebuilding in the wake of COVID-19.

The interactive Roadmap document features links and helpful videos through a step-by-step guide that includes a Reopening Checklist, information on Staff Training, guidance for leveraging Social Media, suggested Marketing and Promotions tactics, and an approach for To Go and Delivery programming strategies. It also connects customers directly to SGProof.com for online ordering and self-service.

You do not have to be a Southern Glazer’s customer to benefit from this information—this resource is intended to help any on-premise business adjust to the “next normal” operating model for the near future.

Click Here to Access Recovery Roadmap

Important COVID-19 Information Resources

CDC
Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes

OSHA
Guidance for Retail Workers and Employers

FDA
Best Practices for Reopening Retail Food Establishments

Government of Canada
Canada’s COVID-19 Economic Response Plan

National Restaurant Association
Restaurant Industry Guide for Reopening

American Hotel & Lodging Association
AHLA Back to Business Reopening Resources

Target
Considerations for Retail Operations Post COVID-19

US Foods
Restaurant Reopening Blueprint

NPR
A State-By-State Guide for Reopening

U.S. Chamber of Commerce
Is Your State Open for Business? Here’s How to Find Out

Kearney
The on-premise beverage alcohol market has collapsed. Now what?

Fisher Phillips LLP
Post-Pandemic Back-To-Business FAQs For Employers

Ecolab
COVID-19 Foodservice Operations Resource Library

Procter & Gamble
Hospitality Reopening Guidance

McKinsey & Company
How restaurants can thrive in the next normal

McKinsey & Company
Rapid Revenue Recovery: A road map for post-COVID-19 growth

Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
Overview of the $2T U.S. Government Relief Bill

National Restaurant Association (NRA)
Programs/benefits for restaurants, foodservice establishments, and employees

American Hotel & Lodging Association (AHLA)
Programs for hotel & lodging establishments

House Small Business Committee
Programs for small businesses

Wine Institute
CARES Act provisions for wineries

Families First Coronavirus Response Act
Details of paid sick leave, free testing, and expanded unemployment benefits

U.S. Department of Labor (DOL)
Requirements to qualify for expanded sick leave provisions

Internal Revenue Service (IRS)
Overview of paid leave for workers and tax credits for small and midsize businesses

Fisher Phillips Key Highlights for Employers
What employers need to know about the FFCRA

U.S. Small Business Administration (SBA)
Loan resources for small businesses

House Small Business Committee
Guide to accessing small business loans

U.S. Federal Reserve
Financial loan modification guidance

Internal Revenue Service (IRS)
FAQs addressing changes in federal tax filing and payment

Gravity Payments Small Business Resources
State-by-state small business resources

NY Times
What’s in the Coronavirus Bill?

NY Times
F.A.Q. on Stimulus Checks, Unemployment and the Coronavirus Bill

Wall Street Journal
What’s the Best Way to Spend Your Stimulus Money?

Wall Street Journal
Big Restaurant, Hotel Chains Won Exemption to Get Small Business Loans

Facebook Small Business Grants Program
$100M grant program to help small businesses

Restaurant Workers’ Community Foundation COVID-19 Emergency Relief Fund
Information on grants for individual workers and zero-interest loans for businesses

SOBEWFF & FIU Chaplin School Hospitality Industry Relief Fund
Information on financial support for restaurants and bars in South Florida

Local For Later
Location-based list of hospitality establishments offering online giftcards

Federal Employer Guidance

Centers for Disease Control (CDC)
Guidance for employers to prepare and respond to COVID-19

Occupational Health and Safety Administration (OSHA)
Guidance on preparing workplaces for COVID-19

U.S. Department of Justice
How to report wrongdoing and fraud related to COVID-19

Industry Commentary

The Business Council
Webinar: The Impact of Coronavirus on Employers

Harvard Business Review
Article: What Are Companies’ Legal Obligations Around Coronavirus?

Zenefits
Article: Is Coronavirus Covered by Business Interruption Insurance?

Kellogg School of Management, Northwestern University
Two Principles for Leading Your Organization Through the COVID-19 Crisis

Legal & Professional Commentary

BakerHostetler
Addressing questions about legal and business concerns

Fox Rothchild
Frequently updated resource with links to free webinars, alerts and blog posts

Fisher Phillips
FAQs addressing employment-related issues facing employers

Accenture
Information on managing the human and business impact of coronavirus

Grant Thornton LLP
Stimulus package, economic analysis, business implications, and ways to respond to the virus

National Association of Manufacturers (NAM)
State and local declarations–impact on manufacturing operations and facilities

National Retail Federation (NRF)
State-by-state resources for retailers

Restaurant Opportunities Centers United
National and city/state resources available to restaurant workers during the COVID-19 pandemic

Children of Restaurant Employees (CORE)
Assistance to service industry workers who have tested positive for COVID-19 and have a child living in their home

The USBG Bartender Emergency Assistance Program
Information on grants to bartenders affected by the virus

Another Round Another Rally
$500 relief grants for hospitality workers who lost their jobs or had their hours cut

One Fair Wage
Emergency Fund providing assistance to restaurant employees

Restaurant Workers’ Community Foundation COVID-19 Emergency Relief Fund
Grants for individual workers and loans to businesses

Southern Smoke Foundation
Emergency aid for food and beverage industry workers in crisis

The Lee Initiative
Turning restaurants across the country into relief centers for any restaurant worker in need

Health Well Foundation
Reducing financial barriers to care for underinsured patients with chronic or life-altering diseases

NeedyMeds
Find help paying for resources

HHS Temporary Assistance for Needy Families (TANF)
Help for needy families to achieve self-sufficiency

National Employment Law Project (NELP)
Unemployment Insurance Provisions in the CARES Act

Legal Aid at Work Coronavirus Update
FAQs on how the Coronavirus outbreak will affect their jobs and income

Need Help Paying Bills
Charities, churches, government assistance programs, organizations, and other resources that will provide financial help

The Court of Master Sommeliers
Court of Master Sommeliers sets the global standard of excellence for beverage service within the hospitality industry

Wine & Spirit Education Trust
The Wine & Spirit Education Trust (WSET) provides globally recognized education and qualifications in wines, spirits and sake

Florida International University Continuing Education
Find programs for professional development and personal growth or design a custom training for your staff

FIU Chaplin School of Hospitality & Tourism Management
Hospitality programs – undergraduate, graduate, online curriculums

Culinary Institute of America
Immersive culinary learning curriculum and industry events

Cornell Hospitality Management Certification
Participants gain essential management skills in the areas of human resource management, marketing, leadership, financial analysis, and foodservice management

National Retail Federation (NRF)
List of retail companies that have announced plans to hire workers

Indeed.com
Advice, resources and community conversations to address the impact of COVID-19 on your job

Google
Remote/work-from-home job opportunities

Catchafire
Flexible volunteer opportunities and has a special effort during the coronavirus crisis

Working at Southern Glazers Wine & Spirits
Browse available job openings at Southern Glazers Wine & Spirits

Restaurant After Hours
Mental health resources

National Alliance on Mental Illness (NAMI)
COVID-19 Resource and Information Guide

Dial 211
By simply dialing 211, those in need of assistance can be referred, and sometimes connected, to appropriate agencies and community organizations

Alcoholics Anonymous
Substance Abuse/Misuse links to online help, counseling, etc.

In The Rooms
Resources for recovering addicts–a place to meet and socialize when they’re not in face-to-face meetings

Johns Hopkins
Information on understanding the virus, informing the public, and briefing policymakers

U.S. Federal Government
Government information for affected professionals, impacted areas, and people with COVID-19 symptoms

Canadian Government COVID-19 Site (English / French)
Canadian information for affected professionals, impacted areas, and people with COVID-19 symptoms

U.S. Center for Disease Control (CDC)
Public health institute information hub

U.S. Food & Drug Administration (FDA)
Latest food & drug specific information, regulation, and resources

World Health Organization (WHO)
International health organization partnering with local health agencies

State Health Departments
Links to individual state health department websites

United Way
Supports communities by helping local United Ways respond, and bolstering 211, the go-to crisis information resourse

UN-WHO
Donations support WHO’s efforts to understand the virus; to ensure patients get the care they need; and to accelerate efforts to develop vaccines, tests, and treatments

Feeding America COVID-19 Response Fund
Every dollar raised from the COVID-19 response fund will be used to get food and funds to local food banks across the U.S.

UNICEF
UNICEF is sending supplies and support to fight the novel coronavirus

GiveDirectly
Delivering cash to families and beginning by targeting vulnerable households enrolled in SNAP, living in the areas hardest hit by COVID-19

Southern Smoke Foundation
Emergency aid for food and beverage industry workers in crisis

SupportRestaurants.org
An initiative to sell dining bonds, which works like savings bonds, where you can purchase a “bond” at a value rate to be redeemed for face value at a future date

Give Local
Help save a local business by buying a gift card now

World Central Kitchen
José Andrés and WCK have been feeding quarantined cruise ship passengers, but the organization’s chefs need financial help to continue preparing meals for those in need during the crisis

SOBEWFF & FIU Chaplin School Hospitality Industry Relief Fund
Information on financial support for restaurants and bars in South Florida

Business Interruption Group (BIG)
A non-profit that insists insurers pay owed losses caused by the Coronavirus

Southern Smoke Foundation
Emergency aid for food and beverage industry workers in crisis

Restaurant After Hours
Connects hospitality employees with mental health resources

Lift Your Spirits
Proceed support the restaurant worker relief efforts at the National Restaurant Association Educational Foundation

Children of Restaurant Employees (CORE)
Assistance to service industry workers who have tested positive for COVID-19 and have a child living in their home

The USBG Bartender Emergency Assistance Program
USBG Bartender Emergency Assistance Program is offering grants to bartenders affected by the virus

Aperol (Campari Group)
Aperol has launched #TogetherWeToast, a campaign to encourage positivity in benefit of @AnotherRoundAnotherRally, a nonprofit financial resource dedicated to the hospitality industry. Through June 4, for every Virtual Toast shared, Aperol will donate $5 to @AnotherRoundAnotherRally, up to $50,000.
Published 5/21/20

Meiomi (Constellation Brands)
Meiomi Wines is donating $100K to Pros for a Purpose, benefitting PGA TOUR charities impacted by COVID-19. Meiomi will donate an additional $5 per social post shared up to a maximum additional donation of $50K through June 15.
Published 5/21/20

Tito’s Handmade Vodka (Fifth Generation)
Tito’s is funding research towards a potential COVID-19 vaccine, the production of low-cost ventilators, and pandemic modeling to help map the spread of COVID-19 and improve future preparedness.
Published 5/13/20

La Marca (E. & J. Gallo Winery)
La Marca Prosecco has made a $50,000 donation to the Restaurant Workers’ Community Foundation.
Published 5/4/20

Jose Cuervo
Jose Cuervo will donate $1 million to two charities working towards COVID-19 relief: Children of Restaurant Employees and the World Central Kitchen. Additionally, from April 28 through cinco de mayo, Jose Cuervo will pick up the tab on thousands of to-go orders when you order food from a local, independent Mexican restaurant. Tweet them the receipt with #CincoToGo #CuervoContest.
Published 4/28/20

Francis Ford Coppola Winery
Francis Ford Coppola Winery has committed to donate a minimum of $150,000 now through December 31, 2020 to No Kid Hungry as part of their coronavirus relief and recovery efforts. In addition, Gia Coppola Wine will donate $5 to No Kid Hungry with every bottle sold online now through the end of May.
Published 4/20/20

Josh Cellars, Joseph Carr Wines, Redemption Whiskey, and Gray Whale (Deutsch Family Wine & Spirits)
Deutsch Family Wine & Spirits (through Josh Cellars, Joseph Carr Wines, Redemption Whiskey, Gray Whale) are pledging $130,000 to the Restaurant Workers’ Community Foundation to benefit the many workers who have been laid off in recent weeks and help struggling restaurants. Redemption Whiskey and Gray Whale Gin are hiring out-of-work bartenders for virtual “shifts,” which will run over a 15-week period with the plan to hire about 60 bartenders from across the country. Yellowtail has donated $100,000 to World Central Kitchen to support #ChefsForAmerica
Published 4/3/20

Chateau Ste. Michelle
Chateau Ste. Michelle’s Canoe Ridge Estate Winery, where they make their red wines, is partnering with Glass Vodka in Seattle to help produce hand sanitizer with materials they commonly use at the winemaking facility. In addition, Ste. Michelle is donating $125,000 in the wake of the COVID-19 outbreak ($50,000 to the Plate Fund, $50,000 to the WA Food Fund, and $25,000 to the Seattle Foundation)
Published 3/27/20

Heaven Hill
Heaven Hill will distribute $400,000 in donations across the several community partner funds: One Louisville and Tri-County United Way in Kentucky, Stand with Austin in Texas, United Way of Lethbridge & South Western Alberta in Canada, and Community Foundation of Ireland in Ireland
Published 3/25/20

Diageo
Diageo North America has pledged more than $2 million of support to the bar and restaurant community. Alongside the financial contributions, Diageo is also deploying its field employees to aid the USBG in processing the tens of thousands of applications from bartenders for financial assistance. Diageo has also pledged to enable the creation of more than eight million bottles of hand sanitizer, by donating up to two million liters of alcohol
Published 3/23/20

EVENT CALENDAR

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June 2020

Calendar of Events

Calendar of Events
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
31

Jackson Family Fine Wines: Facebook Live w/ Winemaster,…

1

Davos Brands LLC: Oaxaca Week – Cocktails &…

2

E&J Gallo Winery MasterGlass: Wine Tips, Tricks, and…

E&J Gallo Winery: 5 Minutes with Stephanie

E&J Gallo Winery MasterGlass:Wine Tips, Tricks, and Sips…

3

E&J Gallo Winery: Wine Not Wednesday with William…

E&J Gallo Winery: Wine Not Wednesday with Louis…

Louis Latour (Usa) Inc: Instagram Live Tasting Series

4

Silver Oak Cellars: Wine Tasting

Francis Ford Coppola Winery LLC: Who What Wine…

Mast Jagermeister US: Meister Sessions with Willy Shine

5

Vias Imports Ltd: Q&A w/ Winemakers

E&J Gallo Winery: Friday Happy Hour with J…

E&J Gallo Winery: Friday Happy Hour with William…

6
7

Jackson Family Fine Wines: Facebook Live w/ Winemaster,…

8
9

E&J Gallo Winery MasterGlass: Wine Tips, Tricks, and…

E&J Gallo Winery: 5 Minutes with Stephanie

E&J Gallo Winery MasterGlass:Wine Tips, Tricks, and Sips…

10

E&J Gallo Winery: Wine Not Wednesday with William…

E&J Gallo Winery: Wine Not Wednesday with Louis…

Louis Latour (Usa) Inc: Instagram Live Tasting Series

11

Silver Oak Cellars: Wine Tasting

Francis Ford Coppola Winery LLC: Who What Wine…

Mast Jagermeister US: Meister Sessions with Willy Shine

12

Vias Imports Ltd: Q&A w/ Winemakers

E&J Gallo Winery: Friday Happy Hour with J…

E&J Gallo Winery: Friday Happy Hour with William…

13
14

Jackson Family Fine Wines: Facebook Live w/ Winemaster,…

15
16

Terlato Distell Artisan Spirit: In the Kitchen with…

E&J Gallo Winery MasterGlass: Wine Tips, Tricks, and…

E&J Gallo Winery: 5 Minutes with Stephanie

17

E&J Gallo Winery: Wine Not Wednesday with William…

E&J Gallo Winery: Wine Not Wednesday with Louis…

Louis Latour (Usa) Inc: Instagram Live Tasting Series

18

Silver Oak Cellars: Wine Tasting

Huneeus Vintners: Virtual tasting w/ Winemaker

Mast Jagermeister US: Meister Sessions with Willy Shine

19

Vias Imports Ltd: Q&A w/ Winemakers

E&J Gallo Winery: Friday Happy Hour with J…

E&J Gallo Winery: Friday Happy Hour with William…

20
21

Jackson Family Fine Wines: Facebook Live w/ Winemaster,…

22
23

E&J Gallo Winery MasterGlass: Wine Tips, Tricks, and…

E&J Gallo Winery: 5 Minutes with Stephanie

E&J Gallo Winery MasterGlass:Wine Tips, Tricks, and Sips…

24

E&J Gallo Winery: Wine Not Wednesday with William…

E&J Gallo Winery: Wine Not Wednesday with Louis…

Louis Latour (Usa) Inc: Instagram Live Tasting Series

25

Silver Oak Cellars: Wine Tasting

Mast Jagermeister US: Meister Sessions with Willy Shine

E&J Gallo Winery: 5 Minutes with Stephanie

26

Vias Imports Ltd: Q&A w/ Winemakers

E&J Gallo Winery: Friday Happy Hour with J…

E&J Gallo Winery: Friday Happy Hour with William…

27
28

Jackson Family Fine Wines: Facebook Live w/ Winemaster,…

29
30

E&J Gallo Winery MasterGlass: Wine Tips, Tricks, and…

E&J Gallo Winery: 5 Minutes with Stephanie

E&J Gallo Winery MasterGlass:Wine Tips, Tricks, and Sips…

1

E&J Gallo Winery: Wine Not Wednesday with William…

E&J Gallo Winery: Wine Not Wednesday with Louis…

Louis Latour (Usa) Inc: Instagram Live Tasting Series

2

Silver Oak Cellars: Wine Tasting

Mast Jagermeister US: Meister Sessions with Willy Shine

E&J Gallo Winery: 5 Minutes with Stephanie

3

Vias Imports Ltd: Q&A w/ Winemakers

E&J Gallo Winery: Friday Happy Hour with J…

E&J Gallo Winery: Friday Happy Hour with William…

4
+ Export Events

Frequently Asked Questions

According to federal and state laws, food and beverage distributors are considered Essential Critical Infrastructure. Therefore, Southern Glazer’s Wine & Spirits is considered an essential business and continues to remain open and operating, even in markets with “shelter in place,” curfews, or other business closure orders.

Our Order Desks, Inside Sales group, Customer Service representatives, and SGProof e-commerce sites (where available) are all open and active—and our sales professionals remain available to serve you as market conditions allow.

We have instructed many of our employees who can work remotely to do so. This remote workforce, including our sales personnel, continues to actively support every function of our business and service customers. For those employees on the frontline who continue to report to work at our distribution centers and make customer deliveries, we have increased the frequency of cleaning and sanitization at our facilities and of our delivery vehicles, following Centers for Disease Control and Prevention (CDC) protocols for COVID-19. We have also modified many policies and practices in our operations to reduce our employees’ risk of exposure to the virus including implementing stop and drop rules for drivers, enhanced cleaning of shared equipment in the warehouses and of our fleet, and adjustments to our merchandising programs. In addition, we are promoting social distancing and reinforcing our policy that if at any time an employee should feel sick, or exhibit symptoms of COVID-19, they must STAY HOME.

We have implemented a mandatory Drop and Go policy for all Southern Glazer’s drivers across our entire network, not only to protect this critical frontline workforce, but to also minimize contact with your store employees. This policy includes not requiring customer signatures on invoices to minimize contact with paper and other devices, identifying a dedicated delivery location and clear 10 to 20-foot radius around that area, and maintaining the CDC recommended 6-foot social distance guidelines. By abiding by these guidelines and supporting our drivers, we will be better able to continue to safely serve you all as we work through this unprecedented difficult period.

We request that you notify us in the event if ANY of your employees are diagnosed with COVID-19. Should you have a positive COVID-19 case at a location we are serving, please contact us at coronaviruscustomer@sgws.com with the location, store name or number and estimated diagnosis date.

During these uncertain times online ordering via our SG Proof platform is a great way to get the SGWS products your business needs. Proof makes it easy — search and order thousands of SGWS products on your schedule. Additionally, we have features to make managing your business more efficient. Features include:

  • 24-month invoice history;
  • View Open Orders;
  • Access to All SGWS Deals;
  • Access to your whole SGWS team; and
  • Setup different roles for your business – Administrator, buyer, etc.

Visit https://about.sgproof.com/ to learn more.

In addition, our Order Desks, Inside Sales group, Customer Service representatives, and SGProof e-commerce sites (where available) are all open and active—and our sales professionals remain available to serve you as market conditions allow.

Other Southern
Glazer’s Resources

About.sgproof.com

SouthernGlazers.com

Help Support Local

The Fund will provide immediate financial support to independently owned and operated restaurants and bars impacted by the COVID-19 pandemic in Miami-Dade, Broward, and Palm Beach counties. Visit Website

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